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Crisis communications ought to be minimalist and FAST
Two Ottawa-related crisis communications stories have caught my eye in the last few days. First, there’s a long and entirely worthwhile story in the Ottawa Citizen today about how the federal...
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Admit you’re wrong, take up the opportunity (updated)
This? I was stunned this morning to read a story online that said that much of the Bluenose II, a potent symbol of my home province, has been run through a wood chipper or soon will be. Yes, that’s...
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Milestones, fake relationships, and continuity plans.
We all pass milestones from time to time. I figure the best thing we can do is note them and consider what we’re learning on the trip. I took a bit of an abrupt break from blogging. Two things...
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Crises require hard decisions.
There’s a big story today in Ontario, with the banner headline: “Ontario premier’s office was set to back decision to quit Elliot Lake rescue Emails sent by Ontario premier’s staff reveal shifting...
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Why scaling up is as scary as falling apart
Lots of talk recently in my neck of hte woods about the Amnesia Rock Festival. It happened June 14-15, with 90 acts from Anthrax to Alice Cooper to Fucked Up to the Dropkick Murphys filling a field in...
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Crisis is never far away -- be ready to respond.
I’m writing this on the day after Canada Day, which always feels like the start of the week to me. Living in Canada’s capital city means that you’re going to get involved in some way, no matter how...
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